Privacy Policy

Privacy Policy of Singhal B2B Computer Wholesale Effective Date: 1st April, 2025

1. Introduction

At Singhal B2B Computer Wholesale, we remain committed to protecting the privacy of all our business partners. In this Privacy Policy, we have outlined the process through which we collect data, disclose it, use information, and protect your data when you use our services and computer products in India.

When you engage with our business, you give consent to the practices that we have described in this policy. This privacy policy is valid for purchases that you make through our website and application.

2. The Purpose of Collecting data

Information from our buyers is collected for the purposes mentioned below:

·         Services we provide: We need information from your end to fulfil your orders, deliver different products, provide technical support, and manage your account.

·         Communication: Proper information is necessary to respond to inquiries, send essential updates on our services, and provide information about our offerings.

·         Business operations: We need valid data to enhance our products and services and personalize your experience. Based on user data, we perform internal research and manage our business.

·         Legal compliance: We collect customer data to comply with specific laws, regulations, and legal processes in India that are relevant to our industry.

 

3. What Type of Data We Collect

We may obtain the following types of data from our customers.

·         Contact information of businesses: These include names, job titles, email, addresses of businesses, and phone numbers of your employees or representatives.

·         Account details: Account information includes usernames, purchase history, passwords, payment details, and service agreements.

·         Device information: Device information includes details like IP addresses, operating systems, browser, and other technical details as you interact with our online platforms.

·         Usage data: Usage data refers to information about how you use our products and services. This includes log files, access times, and pages visited.

·         Details provided by you: If you provide to us with any information, like support requests, feedbacks, and responses through surveys, we reserve the right to use the data.

 

4. Disclosure of Data

We may disclose your information to:

  • Service Providers: Third-party companies that assist us with operations like IT support, payment processing, and delivery.
  • Business Partners: In specific cases, we may share data with partners to provide bundled solutions or fulfil your requests.
  • Legal Authorities: If required by law, we may disclose information to government agencies or in response to legal processes.

5. Data Security

We deploy reasonable security measures to keep your information protected from unauthorized use, access, or disclosure.

6. Data Retention

We retain our user data as long as it is necessary to fulfil the purposes that we have mentioned in this policy, or as required by law.

7. Your Rights

As per the DPDP Act, 2023, you may have certain rights regarding your personal data. These may include:

·         The right to nominate

·         The right to data portability

·         The right to restrict or prevent your personal data from being processed

·         The right to correct inaccurate or incomplete personal data

·         The right to access your personal data

·         The right to erase your personal data in certain situations

If you are interested in exercising these rights, please reach out to us using the contact information provided below.

8. Changes to this Privacy Policy

We hereby declare that this Privacy Policy may be updated from time to time. In case any significant changes are made, we are going to inform you through a notification posted on our website.

9. Contact Us

In case you have any concerns or questions related to this Privacy Policy, you can get across to us at:

Singhal Infosystems Pvt Ltd
Near GPO, Tonk, Rajasthan- 304001, India

Email: ceo@singhalinfosystems.com

 

10. Grievance Officer

As per the DPDP Act, we have designated a Grievance Officer to address your queries related to how your personal data will be processed. You can contact our Grievance Officer at:

Rajesh Singhal

ceo@singhalinfosystems.com

9414643086