Shipping and Delivery Policy of Singhal B2B Computer Wholesale

We have established this Shipping and Delivery Policy which applies to the sale of computer products by Singhal B2B Computer Wholesale to our clients within India.

1.      Delivery Zones

We ship products to most major cities and towns in India

·         It may take a longer time to deliver our products to certain remote areas. Such deliveries may also involve additional charges. Before we confirm your order, we are going to inform you of any such restrictions or charges.

·         Currently, we are not shipping our products internationally.

 

2.      Order Processing

·         We process your orders within 1 to 2 business days after we receive your payment and accept the order.

·         The time to process your order may vary depending on the order volume or availability of the product.

·         We will inform you via email once we confirm your order. You will also receive an estimated date when the product will be dispatched.

 

3.      Shipping Methods and Carriers

We work with reputable logistics providers and courier companies to ensure timely delivery of your products. The choice of a specific carrier is decided based on the following factors.

·         Where the product will be delivered

·         Size and weight of the order

·         Type of product

·         The urgency of the delivery

Some of the available options for shipping may include:

·         Express shipping

·         Standard Ground Shipping

·         Full Truck Load (FTL) for bulk orders

You will receive tracking information from us once we dispatch your order.

4.      Delivery Timeframes

The estimated time required to deliver our products depends on the location and shipping method. Typically, we complete our deliveries within:

·         3-7 business days for standard shipping

·         1-3 business days for express shipping

Please note that these are our estimates, and the actual time for delivery may vary depending on the conditions.

Some of the factors that may influence the delivery timeframe are:

·         Accuracy of your address

·         Accessibility of the delivery location

·         Festivals or local holidays

·         Unforeseen delays in transportation

5. Delivery Charges

The shipping charges applicable to your order will be calculated and displayed when you place your order.

We calculate our shipping charges on the basis of:

·         The location where the product will be delivered

·         Chosen shipping method

·         Weight and volume of the order

Some products may be eligible for free shipping on fulfilling certain conditions. These include specific categories of products and the minimum value of the order. We will clearly communicate these conditions on our website when you place your order.

Delivery and Acceptance of Goods

·         You are responsible to make sure that an authorized representative is available at your delivery address to receive the shipment and provide a signature.

·         Once the product is delivered, you need to inspect the products and check for visible damage resulting due to faulty packaging, or the products might themselves be damaged.

·         In case you notice any damage or missing item, it must be mentioned on the delivery receipt. You need to report the same to us through support ticket within 24 hours of delivery.

·         In case you fail to accept any COD order, then we are not liable to refund any COD token amount which we have collected at the time of placing order.

In case you fail to accept the shipment after multiple attempts from us, you may responsible for additional storage charge or redelivery costs.

7. E-way Bill Compliance

·         We will generate the necessary E-way bill for shipments that exceed a specific threshold value under the GST law.

·         You will receive the E-way bill details so that you can adhere to the GST regulations.

·         The buyer is responsible for providing the correct and complete information needed to generate the E-way bill.

8. Unforeseen Conditions

Singhal B2B Computer Wholesale will not be responsible for any delay or failure in delivery arising due to events beyond our control. This includes, but is not limited to:

·         Acts of God

·         War or terrorism

·         Strikes or other labour disputes

·         Government actions or regulations

·         Natural disasters

·         Disruptions in the supply chain

9. Governing Law and Dispute Resolution

·         The laws in India will govern this Shipping and Delivery Policy. The same laws have been used to construct this policy.

·         In case any dispute arises in connection with this policy, it will be subject to the exclusive jurisdiction of the courts in Tonk, Rajasthan.  

10. Amendments

We have the right to make any changes in this Shipping and Delivery Policy or modify the terms any time.