Shipping & Delivery Policy

At Singhal Infosystems Pvt Ltd, we are committed to ensuring fast, reliable, and hassle-free delivery of all your B2B wholesale orders. Please review our shipping and delivery policy below:

1. Same-Day Shipping Policy

• Orders placed before 6:00 PM on a working day, with full payment cleared, are eligible for same-day dispatch.
• Orders placed after working hours or on non-working days (Sundays or public holidays) will be processed on the next working day.

2. Order Processing

• Orders are processed only after full payment confirmation.
• Once confirmed, our logistics team ensures prompt dispatch for eligible orders.

3. Delivery Timeline

• Delivery time depends on the shipping location, courier partner, and shipping method.
• Standard delivery within major cities takes 1–3 business days, while remote areas may take 3–7 business days.

4. Shipping Charges

• Charges are based on order weight, volume, delivery location, and selected method.
• ODA surcharges and express delivery charges will be informed at order placement.

5. Tracking and Communication

• Once shipped, you will receive a tracking ID and courier details via email/SMS.
• Track your shipment via our platform or the courier's website.

6. Warehouse Pickup Option

• Hand pickup from our warehouse is available with prior confirmation.

7. Delivery Delays

• Delays due to weather, public holidays, or courier issues may occur.
• We appreciate your patience and understanding in such situations.